megotelek: (elphie)
Ok, this one is just weird and sucky. We have a customer, we'll call her PAB (Passive-Aggressive B&*$%) who has a problem with her sofas that are compressing in the corners near the arms. We've replaced the seats twice and she's mad now. After we installed the second set of seats, she called and left a message complaining about having to replace all the seats since they're compressing. Thus the fun begins.

Cut for length... )

x-posted to [livejournal.com profile] customers_suck
megotelek: (office space)
Some work stories...not for the faint-hearted...

Morning? What is morning? )

And this one, this one was even better. Oh, the horror...the worst part was that this happened after 4pm, when I was all by myself in service and our dispatch department had already gone home for the day.

EB, party of one? )

Turns out, dispatch couldn't reschedule her so they got an earful also. Le sigh, right? I just don't understand the concept people have that *yelling* at the person who has the power to help you will get anything done.

x-posted to [livejournal.com profile] customers_suck

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megotelek

July 2010

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