*cue Psycho music here...*

Ok, this one is just weird and sucky. We have a customer, we'll call her PAB (Passive-Aggressive B&*$%) who has a problem with her sofas that are compressing in the corners near the arms. We've replaced the seats twice and she's mad now. After we installed the second set of seats, she called and left a message complaining about having to replace all the seats since they're compressing. Thus the fun begins.

( Cut for length... )

x-posted to customers_suck